1. Data controller
The controller of personal data processed through this website is:
2. Personal data we process
We normally receive information directly from you. Technical data is generated when your browser connects to the server and the form-protection service.
When you send us an enquiry through the contact form or directly by email, we may process:
- your name or company name,
- your email address,
- your telephone number, if provided,
- the content of your message and subsequent communication,
- the content of files that you voluntarily attach to the enquiry,
- technical data associated with submitting the form, such as the submission time, IP address and basic request data, where required for security and abuse prevention.
The name or company, email and message fields are required so that we can receive and answer your enquiry. The telephone number and attachments are optional. Please do not include special categories of personal data or other information that is not necessary for the enquiry in your message or attachments.
3. Purpose and legal basis
| Purpose | Data | Legal basis |
|---|---|---|
| Processing an enquiry, preparing a reply or quotation, and subsequent communication. | Contact details, communication content and voluntarily attached files. | Taking steps at your request before potentially entering into a contract, or our legitimate interest in business communication. |
| Protecting the form, website and information systems against spam and abuse. | Technical request data, reCAPTCHA assessment, IP address and event time. | Our legitimate interest in ensuring security and reliable operation. |
| Compliance with legal obligations where communication becomes part of business records. | Data required by applicable law. | Compliance with a legal obligation of the controller. |
The website does not carry out automated decision-making that has legal or similarly significant effects on an individual. Google reCAPTCHA may automatically assess the risk of a request solely to prevent abuse of the form.
4. Recipients and external service providers
Data is accessible only to people who need it to process the enquiry and to contracted providers that supply hosting, email, maintenance and website-security services. Providers process data within the scope of their services and applicable contractual obligations.
Contact-form attachments are processed on the web server only temporarily for validation and sending and are not stored in public website folders. They are forwarded to the MB-TEH email inbox as part of the received enquiry.
Google reCAPTCHA
The contact form is protected by Google reCAPTCHA. During verification, Google may process technical information about the device, browser, IP address and interaction with the website. Google's Privacy Policy and Terms of Service.
Embedded content
The HandlingTech supplier page may display a YouTube video in privacy-enhanced mode. When such content is loaded or used, the external provider may receive technical data. More information is provided in the Cookie Policy.
Use of external providers may involve processing data outside the European Economic Area. In such cases, the provider uses the safeguards described in its policies and contractual terms.
5. Retention period
We retain enquiries and related communication for as long as necessary to reply, continue business communication and protect our legal interests. If communication becomes part of business, accounting or other records, it is retained for the periods required by applicable regulations. Service providers retain technical and security logs according to their policies or for as long as reasonably necessary to detect and address abuse.
When data is no longer required and there is no other valid basis for retaining it, we delete or anonymise it.
6. Your rights
Within the limits and under the conditions of applicable law, you may request:
- access to your personal data,
- correction of inaccurate or completion of incomplete data,
- erasure of data,
- restriction of processing,
- an objection to processing based on legitimate interests,
- data portability, where the legal requirements are met.
Send your request to info@mb-teh.si. For security reasons, we may request reasonable proof of identity before acting on the request.
If you believe that your data is being processed contrary to applicable rules, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia, Dunajska cesta 22, 1000 Ljubljana, Slovenia.
7. Changes to this policy
We will update this policy if the website's functions, data-processing practices or applicable requirements change. The date of the latest update is shown at the top of the page.